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Dictation Servers

Medikin's dictation servers are state-of-the-art Internet enabled digital dictation systems offered as either software only or a complete turnkey system. Each system can support a large number of telephone lines, PC upload ports, and each is delivered with integrated voice file encryption and custom prompting and, as it relates to a telephony based system, custom keypad mapping features combined with a cost-effective Internet file transfer service.

This is a turnkey digital dictation product that can be configured in port sizes of one through many ports. Each port allows users to phone into the product and dictate voice files directly, or access the product via a special hand-held microphone option. Using the latter method, the dictated voice files are captured and later electronically forwarded to a targeted location via network, Internet, Intranet or scheduled dial-up sessions. Multiple servers can be connected to function as a single capturing system.

Voice and Data File Transfer

As a default setting, our dictation modules record voice files in the TrueSpeech encoding format. This enables the product to send a highly compressed voice fie electronically. Proof of this is seen in the fact that TrueSpeech voice recording yields 3.6 megabytes of data storage per hour of dictation, compared to standard compression algorithms from Dictaphone, Lanier, Sudbury and DVI that yield 14.4 megabytes per hour of dictation.

This is of significant value when digital voice file transfer is considered. The more compact a file size the greater the impact you will see in telecommunications cost savings, even when other digital file transfer methods are deployed.

PC based voice enabling capabilities alone should create many opportunities for product development in environments, of any size, where there is a strong desire for cost-effective dictation capture and distribution. Regardless of a user's level of comfort, these servers when installed as either a single PC port or a multiple port can be configured to emulate (via prompting and data entry command) a variety of dictation systems and capture voice files in a compatible format. In this case, a compatible format is defined as either the exact voice file format selected by the end-user during user profile setup procedures or one that the targeted system is capable of importing. After capturing the voice files, the product automatically transfers completed voice files and their associated job data file to a designated location, or locations, in-house or remote.

Servers have an optional file translation engine that allows the system to capture a voice file in a native format and then transfer the file to a targeted system in a desired format. The key here is, when capturing files from one system but sending to another system, the files will be transferred in a format compatible with systems using any of the voice cards and voice encoding algorithms listed as below:

Compatible file formats:

  • Dialogic
  • OKI 32 Kbps ADPCM, OKI 24 Kbps ADPCM, and Linear PCM
  • Rhetorex
  • Rhetorex OKI 32 Kbps ADPCM, Rhetorex OKI 24 Kbps ADPCM and Linear PCM
  • TrueSpeech 8500
  • GSM 6.10
  • PCM
  • Mu-Law
  • A-Law

In time, additional voice encoding algorithms may be included for a broader range of voice file support. However, the ones listed above immediately provide a compatible connection with the majority of the systems in today's market.

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